Privacy and Cookie Policy
Privacy Policy
Introduction
Auto Solutions 2000 Limited. Registered in England | T/A Auto Solutions 2k and Auto Solutions | Registered Office: Phoenix House Bessell Lane, Stapleford, Nottingham, NG9 7BX | VAT Reg No. 948356286 | Company No. 06804623
We are committed to protecting and respecting your privacy. This privacy policy describes how and why we obtain, store and process any personal data we may collect about you. Personal data, or personal information, means any information about an individual from which that person can be identified.
Please read this privacy policy carefully to understand our views and practices and your rights regarding your personal data. By visiting any of our websites, portals or applications (“our sites”) or by otherwise providing us with your personal data, your personal data will be processed as described in this policy:
Contents
What information do we collect?
Personal data, means any information about an individual from which that person can be identified or that relates to an identifiable individual. In the course of our business, we may collect and process the following data about you:
Information you give us
Information we collect from your use of our sites and services including:
We collect this information by using cookies and similar technologies. For further details about cookies and our use of them, please see the Cookies section below.
Information we collect from other sources
Why do we collect this information?
We process your personal data for the following reasons:
Pursuant to a contract in order to:
On the basis of your consent:
Where we rely on your consent for processing this will be brought to your attention, or will otherwise be apparent from the context, when the information is collected from you.
Where we process your personal data on the basis of your consent, you have the right to withdraw this consent at any time. See the What are your rights? section below for more details.
In our legitimate interests of providing the best service and improving and growing our business we will process information in order to:
To comply with legal requirements relating to:
How long do we keep hold of your information?
We will only keep your information for as long as is reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
Usually we will keep information about you for a maximum of 6 years after the end of our relationship with you unless legal obligations require otherwise or we are required to remove such data for our records.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Marketing
At Auto Solutions we strive to provide you with choices around what marketing communications you receive from us.
Direct Marketing
You will
receive marketing communications if either:
·
you have
signed up to our mailing list. Electronic marketing, such as email, is sent on
the basis of your consent which you have the right to withdraw at any time.
Postal and telephone marketing is carried out in our legitimate interests of
promoting our business; or
· you are an existing customer and you have not objected to receiving marketing. This marketing is sent on the basis of our legitimate interests to promote our services. You have the right to opt-out of marketing at any time.
Ad preferences
Opting out of marketing
To withdraw consent for marketing or otherwise request that we stop processing your information for direct marketing purposes, including profiling, at any time you can opt-out of all communications by clicking ‘unsubscribe’ or ‘manage preferences’ in any of our emails, or by emailing privacy@autosolutions2k.co.uk, and we shall stop processing your information for those purposes.
See What are your rights? section below for further information about your rights.
Who might we share your information with?
For the purposes set out in the Why do we collect this information? section above, we will share your personal information with the following categories of third parties:
Additionally, we will disclose your personal information to the relevant third party:
Links to other websites
Our sites may, from time to time, contain links to and from the websites of our partner networks, advertisers, affiliates and social networking pages. If you follow a link to any of those websites, please note that they will have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check through the third party website Privacy Policy before you submit any personal data to those websites.
International transfers
We may transfer your data outside the UK. We will only do so if adequate protection measures are in place in compliance with data protection legislation. We use the following protection measures:
How is your information stored and kept secure?
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. All information that you provide to us will be stored on secure servers. The computers that store the information are kept in a secure facility with restricted access and we use secure firewalls. All staff computers are password protected.
What are your rights?
Where processing of your personal data is based on consent, you can withdraw that consent at any time.
You have the following rights. You can exercise these rights at any time by contacting us Auto Solutions 2000 Limited, Phoenix House Bessell Lane, Stapleford, Nottingham, NG9 7BX or privacy@autosolutions2k.co.uk. You have the right:
Cookies
Our sites use cookies and similar technologies to distinguish you from other users.
A cookie is a small data text file sent by a web server (a device where one or more websites are stored) to a web browser, they are then stored by the browser. The cookie is then sent back to the web server each time the web browser requests a page from the web server. This enables the web server to identify and track the web browser and provide richer user experiences for visitors to a web site.
We use the following cookies for the following purposes:
We use Google Analytics to analyse the use of our sites. Google Analytics generates anonymous statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html
You can find more information about the individual cookies we use across our sites and the purposes for which we use them in the tables below:
First Party Cookies |
|||
cfduid |
Cloudflare |
Necessary for Cloudflare’s security features providing secure access to our sites |
End of session |
__ga |
Google Analytics |
Used to distinguish users |
2 years |
__gat |
Google Analytics |
Used to throttle request rate |
1 minute |
_get_gtag_ua_28294265_1 |
Google Analytics |
Used to distinguish users |
24 hours |
__gid |
Google Analytics |
Used to distinguish users |
24 hours |
PHPSESSID |
PHP Session Storage |
To maintain continuity in site use. For example, if an enquiry form is completed incorrectly, a message will be stored and presented to the user to indicate the errors in the submission |
End of visit |
ASPSESSIONIDAARBSBAQ |
ASP Session Storage |
To maintain continuity in site use |
End of visit |
JSESSIONID |
Javascript Session Storage |
To maintain continuity in site use |
End of visit |
switch-SitePref |
Site prefs cooke |
Remembers site settings such as view settings |
2 years |
Third Party Cookies: |
|||
|
__fbp |
Cookie relating to Facebook Pixels. Used by Facebook to deliver advertising products. |
3 months |
How do I change my cookie settings?
Cookies can be controlled by your web browser settings. Whether our cookies are used will depend on your browser settings, so you are in control. For example, in Internet Explorer you can refuse all cookies by clicking: “Tools” > “Internet Options” > “Privacy”, and selecting “Block all cookies” using the sliding selector. This choice will, however, have a negative impact upon the usability of many websites, including this one.
Most browsers provide tools so you can see what cookies have been set and manage and delete them. Please use the following links for more information on popular browsers:
Google Chrome
Microsoft Internet Explorer
Mozilla Firefox
Apple Safari (OS X) (Apple Mac, etc)
Apple Safari (IOS) (iPhone, iPad)
Google Chrome
Disabling cookies or javascript may restrict some of the functionality of our web site. You can learn more about cookies at AboutCookies.org.
Changes to this policy
We may update this policy from time to time. Please check back frequently to see any updates or changes to our privacy policy. This Privacy Policy was last updated in August 2024.
Contact us
Should you have any issues, concerns or problems in relation to our processing of your personal data, or should you wish to notify us of data which is inaccurate, please let us know by contacting us at privacy@autosolutions2k.co.uk, or by writing to: Data Protection Officer, Auto Solutions 2000 Limited, Phoenix House Bessell Lane, Stapleford, Nottingham, NG9 7BX.
For the purpose of data protection legislation, the data controller in relation to any personal data we hold about you is Auto Solutions 2000 Limited, Phoenix House, Bessell Lane, Stapleford, Nottingham, NG9 7BX. We are registered with the Information Commissioner’s Office (registration number ZA450546).
In the event that you are not satisfied with our processing of your personal data, you have the right to lodge a complaint with the relevant supervisory authority, which is the Information Commissioner’s Office (ICO) in the UK, at any time. The ICO’s contact details are available here: https://ico.org.uk/concerns/. We ask that you contact us to allow us to address your concerns in the first instance.