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Terms & Conditions

Website Terms & Conditions

Introduction

Auto Solutions 2000 Limited (or “we”) operate the site autosolutions2k.co.uk (“the Site). Our headquarters are at Phoenix House, Bessell Lane, Stapleford, Nottingham, NG9 7BX. We are registered with company number 06804623 and registered for VAT purposes with number 948356286.

This terms of website use (together with any documents referred to in it such as the Privacy Policy) tells you the terms on which you may use this Site (“the Terms”). We operate this Site for the purpose of promoting and facilitating vehicle scrap and dismantling services. By using this Site (including accessing, browsing or registering to use this Site), you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms then you must not use this Site.

You may print and keep a copy of these Terms. They are a legal agreement between us and can only be modified with our consent.

Changes to these Terms

From time to time we may modify the Terms. It is your responsibility to continue to review these Terms whenever accessing or using this Site. The most recent version of the Terms will apply whenever you use this Site.

Other Applicable Terms

There are additional terms which apply to this Site namely our Privacy Policy which can be found on this Site and if you purchase any goods or services from our Site then our terms and conditions of supply in relation to those goods or services will apply to such sales.

Changes to this Site

We may update our Site from time to time, and may change the content at any time. However, please note that any of the content on our Site may be out of date at any given time, and we are under no obligation to update it. We do not guarantee that our Site, or any content on it, will be free from errors or omissions.

No Reliance on Information

Whilst we take reasonable steps to ensure the accuracy of the information accessed via this Site, we make no representations, warranties or guarantees, whether express or implied, as to the accuracy, timeliness

or completeness of any information or material appearing on this Site. The information does not constitute professional advice on any particular matter. Whilst the information is believed to be valid for the purpose of general information, we cannot be held responsible for the outcome of actions based on the information. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Site.

We have no responsibility for content provided by third parties and are merely providing access to such content to you. We have no obligation to verify the content of such information nor to edit any such information provided by third parties. We do not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any third party details and you acknowledge that any reliance on such information will be at your own risk.

Intellectual Property / Copyright Notice

This Site and all materials, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files, devices and links contained in it or linked to it (together “Content”) are protected by copyright, trade marks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this Site is entitled to view any part of the Content. However, the Content must not be used nor reproduced (in whole or part) by you for any other purpose including on or in connection with another website or publication or for direct commercial gain. Furthermore, any links to this Site must be notified to and approved by us before they are created or steps are taken to create the same.

Your Obligations

You will use the Site only in accordance with these Terms and for lawful purposes only. Any password that we may provide to you must be kept secure and not disclosed to any third party. You will be liable for any unauthorized use of your password.

Accessing our Site

We do not guarantee that our Site, or any content on it, will always be available or be uninterrupted. Access to our Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Site without notice. We will not be liable to you if for any reason our Site is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to have access to our Site. You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and any other applicable terms and that they comply with them.

Link to our Site

Websites or pages to which this Site is linked (other than other websites operated by us) are for information only and have not been reviewed by us. We have no responsibility for the content of such websites or pages and accept no liability for any damage or losses that may arise from your use of the same.

Data Protection

Personal data will be processed as set out in the Auto Solutions Privacy Policy which can be viewed at https://autosolutions2k.co.uk/privacy-cookie-policy/, as updated, amended or replaced by Auto Solutions from time to time.

No Warranty

This Site and its content are provided “as is” and “as available” and to the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Site or any content on it, whether express or implied.

We accept no liability for functions contained on the Site and make no warranty that the Site will operate error-free or that any defect will be corrected.

Limitation of Liability

You acknowledge that your use of this Site and its content is at your own risk.

Nothing in these Terms excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Site; or
  • use of or reliance on any content displayed on our Site. Please note that in particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.

We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any content on it, or on any website linked to it.

Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any goods of services to you, which will be set out in our applicable terms and conditions of supply.

Viruses

We do not guarantee that our Site will be secure or free from bugs or viruses or that it will be compatible with your computer equipment.

You are responsible for configuring your information technology, computer programmes and platform in order to access our Site. You should use your own virus protection software.

You must not misuse our Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site. You must not attack our Site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Site will cease immediately.

Local Laws and Regulation

This Site is not directed at persons in a jurisdiction where for any reason the Site’s publication or availability is prohibited and any person for whom such a prohibition applies must not access the Site. Those who access the Site do so on their own initiative and are responsible for compliance with applicable local laws or regulations.

Validity of Provisions and Remedies

If any provision of these conditions is or becomes invalid or contravenes applicable regulations then the remaining provisions will not be affected.

Waiver

No waiver by us of any breach of these conditions shall constitute a waiver of any other breach. No failure by us to exercise any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.

Governing Law and Jurisdiction

These Terms are governed by the Laws of England. If you are a business then we both agree to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer then we both agree that the courts of England and Wales shall have non-exclusive jurisdiction.

Contact Us

To contact us, please email info@autosolutions2k.co.uk

Thank you for visiting our Site.

Terms & Conditions Of Sale
  1. Any reference to the Company/Seller/We/Our shall mean Auto Solutions 2000 Limited, Phoenix House, Bessell Lane, Stapleford, Nottingham, NG9 7BX, which sells or supplies used vehicles/vehicle parts and accessories in the case of its trade or business.
  2. Any reference to You/Your/Buyer shall mean any person, sole trader, partnership, business, body corporate or other entity detailed in the appropriate section of the sales invoice/order form and shall include all successors, heirs and assigns. Where the Buyer purchases in the course of a trade, profession, vocation or sport (where the Buyer is a specialist or enthusiast), it is agreed that such a Buyer shall mean a Trade Buyer. Where a person deals entirely as a consumer, statutory rights shall remain unaffected. Where the term Buyer appears within these terms it shall mean both trade and consumer buyer unless specified as relating to a Trade Buyer or Consumer Buyer individually.
  3. These terms and conditions (Terms) apply to the contract to the exclusion of any other terms that the Buyer seeks to impose or incorporate, or which are implied by law, trade custom, practice or course of dealing.
  4. Any advertising produced by the Seller and any descriptions of photographs provided by the Seller are produced for the sole purpose of giving an approximate idea of the goods referred to in them and shall not form part of the contract. The goods may comprise second-hand, repossessed or seized goods.
  5. An order constitutes an offer by the Buyer to purchase the goods in accordance with these Terms. The Buyer is responsible for ensuring that the terms of the order and any applicable specification submitted by the Buyer are complete and accurate.
  6. Goods ordered shall mean the items detailed in the appropriate section of the sales invoice/order form and it shall be a core term of the contract that all additional parts, connecting components or ancillary items, not detailed within the sales invoice/order form, shall be additional to the contract.
  7. Price shall mean the consideration due in respect of the purchase and shall include VAT. Please be aware that the items which are dispatched outside the United Kingdom might be subjected to a custom duty. It is the Buyer's responsibility to check if the goods are subjected to a custom duty and the Buyer pays the duty. We, as Seller, do not take responsibility for possible custom duties and we will not pay such fees
  8. In respect of orders placed via the internet, such orders shall be mere offers to purchase and shall not be accepted or binding upon the Company until confirmed or acknowledged in writing by the Company by means of invoice or statement confirming acceptance of Your order or by despatch of goods to You. An order acknowledgement sent by the Company subsequent to the order and payment shall not amount to confirmation of order. The Company reserves the right to refuse any offer to purchase prior to written confirmation or despatch, where goods ordered become unavailable, the price of goods varies or an error is made by the Company in the price, description or for some other reason, whereupon a full refund of Your payment will be made to You, usually in the method You made payment to the Company.
  9. 'Working day' shall mean any day excluding Saturdays, Sundays and public holidays.
  10. These Terms shall apply to all of the Company's quotations and contracts, orders (including telephone, email, postal and internet orders) for the sale or supply of goods accepted by the Company, save for orders placed through Ebay where Ebay policies and terms may amend some or all of the provisions herein. For the Trade Buyer, any other terms or representations, whether implied by statute, made prior to, collateral with or subsequent to the contract or order are hereby excluded and shall not be binding upon the Company.
  11. The Company reserves the right to amend technical or clerical errors in any order without notice. In addition, the Buyer shall ensure that all details contained within the order are correct prior to submission to the Company. Subsequent to delivery, the Company shall accept no liability for any error or inaccuracy in an order unless notified of such error within seven days of delivery/receipt of the incorrect Goods.
  12. Any advice given by agents or servants of the Company prior to the placing of orders is indicative opinion only and all such advice should be checked by the Buyer prior to order. Additionally, goods supplied only correspond to the purpose for which goods of that kind are commonly supplied and not alternative uses to which they may be put. No liability for failure can be accepted by the Company for such alternative use, amendment or modification.
  13. For Trade Buyers, the Company is hereby excluded from any liability, howsoever arising, in respect of any express or implied condition, warranty or term, statement, representation whether statutory or otherwise, relating to the goods supplied. The Trade Buyer accepts that they are best placed to insure against losses which arise by virtue of any breach of this contract and warrants that they carry adequate insurance in this respect.
  14. Goods ordered by the Buyer may not be compatible with vehicles which have been modified, adapted or altered. Where goods ordered by the Buyer are not compatible by reason of modification, adaptation or alteration, the Company may issue a credit and accept such goods back into stock entirely at its discretion in accordance with clause 34 below.
  15. Where goods purchased by the Buyer are alleged to be defective, the Buyer agrees to return such goods to the Seller at the Seller’s cost for inspection and report (without the Seller replacing the said goods prior to such inspection). The Buyer also accepts that it is reasonable to inform the Seller of any interruption, defect or other failure prior to contacting independent third parties or incurring expense and, in addition, to allow the Seller to remedy the defect, failure or interruption. Where goods are found to be defective, we will offer a refund to a Consumer Buyer in accordance with clauses 27-33 below and Trade Buyers will be issued a Credit.
  16. We do not supply goods for specialist competition or racing use. The Company accepts no liability for failure/wear of any goods purchased for such use. Where goods are defective, incorrectly supplied, delayed or otherwise in breach of the Buyer’s statutory rights, all losses which result from loss of competition points, awards, loss of entry fees or other similar losses, are excluded and shall not be reclaimable from the Company. In addition, the Company shall accept no liability for death or personal injury unless caused directly by the Companies own negligence.
  17. Nothing in these Terms limits any liability for fraud or fraudulent misrepresentation; breach of the terms implied by section 12 of the Sale of Goods Act 1979; defective products under the Consumer Protection Act 1987; or any liability that legally cannot be limited.
  18. The following types of loss are wholly excluded: loss of profits; loss of income or revenue; loss of sales or business or business opportunity; loss of agreements or contracts; loss of anticipated savings; loss of use or corruption of software, data or information; loss of or damage to goodwill; wasted management or office time; loss arising from third party claims and indirect or consequential loss, including labour or other charges incurred by the Buyer in respect of the installation or removal of the goods, whether faulty or otherwise.
  19. The Company shall not be liable to the Buyer for the failure of any parts modified or adapted by the Buyer, or any subsequent loss or damage howsoever caused by such modified or adapted parts. No liability is accepted by the Company where Buyers attempt to modify or install components supplied where it is known or ought reasonably to be known to the Buyer that the part supplied is incorrectly supplied or otherwise not in accordance with the order.
  20. The Company accepts no liability in respect of failure to supply or other interruptions caused by matters beyond the reasonable control of the Company, including but without limitation, strikes, lockouts, civil disputes, acts of God, war or actions by third parties.
  21. Notwithstanding any other provision of these Terms, nothing in the contract shall confer a benefit on any person or persons not named as the Buyer herein (for the purposes of the Contract (Rights of Third Parties) Act 1999 or for any other purpose).
  22. Unless otherwise stipulated within the sales invoice/order form, all accounts are payable with order.
  23. Ownership or Title to the product shall not pass to the Buyer until the Company has received payment in full. In the event that sums owing in respect of other items ordered remain due, apportionment by the Company shall take place without prejudice to the right to retain title or ownership in respect of all goods ordered.
  24. Delivery times will be quoted at time of order and all times given for despatch or delivery are approximate and time shall not be of the essence. The delivery carrier may inform the Buyer of the anticipated date for delivery which is usually no later than 30 days after the date we receive payment in full from the Buyer for all sums due. The Seller shall have no liability for any failure to deliver the goods to the extent that such failure is caused by the Buyer’s failure to provide the Seller with adequate delivery instructions or any other instructions that are relevant to the supply of the goods. In respect of special order goods, the Buyer acknowledges that further delays may occur and allows the Company 30 days in any written notice, such notice to commence subsequent to the last time for delivery quoted by the Company. In any event, delivery times are approximate and variable. When delivery is effected to the Buyer directly or to an independent delivery contractor as agent for the Buyer, risk shall pass to the Buyer immediately.
  25. The Buyer is required to notify the Company, in writing, of any shortage, misdelivery or other discrepancy immediately, or at the latest within three 3 Working days of such shortage, misdelivery or failure, thereafter the Buyer shall be liable for any such discrepancy. Where delivery is effected to the Buyers own independent delivery contractor, loss or damage in transit claims should be made directly to the carrier. Buyers should retain all packaging in the event of a claim or return .
  26. Delivery and packing prices indicated on the Company’s website are subject to change and will be confirmed at the time of order. Buyers outside the United Kingdom and Europe shall be quoted approximate prices for delivery and packing prior to order confirmation. If required the Company shall quote for delivery and packing in such instances and confirmation of acceptance shall be required from the Buyer prior to acceptance of order.
  27. Clauses 28 to 33 below shall only apply to a person who purchases goods as a consumer other than at the business premises of the Seller. This is part of the Consumer Contracts (Information Cancellation and Additional Charges) Regulations 2013.
  28. A Consumer Buyer shall have the right to cancel any contract for goods made by means of distance communication, in accordance with these Terms, within fourteen days of delivery of the goods. Special order goods shall not be returnable under the terms of this clause. Cancellation of the contract can be effected by service of a written notice signed by the Consumer Buyer which details clearly the Companies sales invoice/order number and the name and address of the Consumer Buyer, and delivered either by email or by post to the Company's registered office.
  29. If a written notice of cancellation is received by the Company in accordance with clause 28 the Consumer Buyer shall become liable to return the goods to the Company forthwith, to such address as directed by the Company in their original packaging (and without having been installed or used and with all relevant seals and enclosures intact) and at the Consumer Buyer's sole expense.
  30. If the Consumer Buyer fails to return the goods in accordance with clause 29 within 14 days of the cancellation of the contract, the Company shall be entitled to collect the goods from the Consumer Buyer and to recover any reasonable costs involved in such collection from the Consumer Buyer.
  31. The Company shall then affect a refund of any monies owing to the Consumer Buyer in respect of the goods within 14 days from the date of cancellation or receipt of goods by the Company. Such a refund will be subject to any set off of monies to which the Company is entitled under clause 30.
  32. As permitted by law, any refund due to the Consumer Buyer may be reduced to reflect the reduction in the value of the Goods if this has been caused by the handling of it in a way which would not be permitted in a shop. If a refund is issued before Goods have been inspected and it is later discovered that the Buyer has mishandled the Goods, the Buyer must pay the Seller an appropriate amount, to be determined by the Seller. If any of the Goods is returned because it is faulty or not as described and a refund is due to the Buyer who is a Consumer, we shall refund the price of the Goods together with applicable delivery charges and reasonable costs incurred by the Buyer in returning the Goods to us.
  33. The Seller is under a legal duty to supply Consumers with goods that are in conformity with the Contract. Consumers have legal rights in relation to goods that are faulty or not as described. These legal rights are not affected by anything in the Contract. Advice about the legal rights of Consumers is available from the Buyer’s local Citizens’ Advice Bureau or Trading Standards office.
  34. Goods purchased by the Buyer may at our sole discretion be returned to the Company in original packaging (and without being installed or used and with all relevant seals and enclosures intact) for credit within 14 days of receipt by the Buyer, subject to a restocking charge of not less than 20% of the value of the order (Consumer Buyer distance sales are excluded from a restocking charge). Credit shall be subject to the Buyer producing proof of purchase and returning goods carriage paid. Where goods are specifically ordered for the Buyer where no such refund or credit will operate.
  35. All electrical items are non-returnable. Non-electrical items are offered with a 30 day warranty. Any credit issued by the Seller shall be valid for 12 months from the date of issue.
  36. The Trade Buyer shall indemnify the Company against all actions, claims, demands, penalties and cost brought by or incurred by third parties or the Company in tort, contract, infringements of or alleged infringements of patents or registered designs or otherwise arising in connection with the goods or their delivery or unloading or with work done by the Company in accordance with the Buyers specifications.
  37. The Buyer confirms that he shall comply with any or all rules and instructions relating to installation and use of the product concerned and fully accepts that any loss which results from forced, misdirected, inappropriate or unqualified installation or use shall not be accepted by the Company.
  38. At our discretion we may remove from or fit parts to a Buyer’s vehicle, where they are purchasing in person from our premises. For the avoidance of doubt, we shall not be liable for any damage whatsoever caused to the Buyer’s vehicle either during fitting or any consequential damage subsequently sustained. Where we elect to provide labour to fit or remove parts, we shall be entitled to charge for this service.
  39. These Terms together with any sales invoice/order form constitutes the entire agreement between the parties save for orders placed through Ebay where Ebay policies and terms may also form part of the Contract. Each party acknowledges that in entering into the contract it does not rely on any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in the sales invoice/order form.
  40. If any provision or part-provision of the contract is or becomes invalid, illegal or unenforceable, it shall be deemed deleted, but that shall not affect the validity and enforceability of the rest of the Contract. If any provision of the Contract is deemed deleted under this clause the parties shall negotiate in good faith to agree a replacement provision that, to the greatest extent possible, achieves the intended commercial result of the original provision.
  41. No variation of this contract shall be effective unless it is in writing and signed by the parties (or their authorised representatives). A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not waive that or any other right or remedy, nor shall it prevent or restrict the further exercise of that or any other right or remedy.
  42. These terms and the contract (including where concluded by means of distance communication) shall be interpreted in accordance with English Law and industry custom and practice, and English and Welsh courts shall have sole jurisdiction in respect of any dispute arising there from.
  43. If You want to contact Auto Solutions, please contact our Customer Care team here:
    Via email: info@autosolutions2k.co.uk
    Via post: Auto Solutions 2000 Limited, Phoenix House Bessell Lane, Stapleford, Nottingham, NG9 7BX

Complete and return this form only if you are a consumer and you wish to withdraw from the contract under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013: Model Cancellation Form

Terms & Conditions Of Purchase

This Agreement is made between you and Auto Solutions 2000 Limited, Phoenix House Bessell Lane, Stapleford, Nottingham, NG9 7BX (“we”, “us” and “our”). You hereby confirm and agree with us that we shall handle the purchase of your car (“Purchase”) subject to the terms and conditions in this agreement (“Purchase Agreement”) following your acceptance of our quote (“Quote”) and our acceptance of your order as defined in 2.1 below.

Please read these terms carefully. They tell you how we will purchase your car, how you and we may end the Purchase Agreement, and other important information.

  1. These Terms
    1. These are the terms and conditions on which we purchase your car from you. By accepting the Quote, you agree to accept these terms and conditions.
    2. We shall have the right to make any changes to the terms upon which we purchase your car which are necessary to comply with any applicable law or safety requirement, or which do not materially affect the manner in which we purchase your car, and we shall notify you in any such event.
    3. You can contact us by telephoning or by writing to us using the contact details set out in the Quote.
    4. If we have to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided. When we use the words “writing” or “written” in these terms, this includes emails.
    5. In some areas you will have different rights under this Agreement depending on whether you are a business or consumer. You are a consumer if:
          (a) you are an individual; and
          (b) you are agreeing to the Purchase wholly or mainly for your personal purposes (not in connection with your trade, business, craft or profession).
      If you do not satisfy the above conditions, for example because you are entering into the Purchase in connection with your trade, business, craft or profession, you will be a business customer.
    6. We may revise these terms at any time by amending this page. Please check this page from time to time to take notice of any changes we make, as they are binding on you. These terms were last updated in August 2024.
  2. Our contract with you
    1. Your Order is submitted when you accept our Quote (“Order”). Our acceptance of your Order will take place when we email you to accept it, at which point the Purchase Agreement will come into existence between you and us.
    2. WHERE YOU ARE A BUSINESS CUSTOMER, these terms and conditions apply to the Purchase Agreement to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.
    3. We may refuse to accept your Order in our absolute discretion.
  3. Your privacy and personal information
    1. Privacy and protecting personal information are important to us. Any personal information that you provide to us, will be used for lawful purposes and in accordance with our privacy policy. Our privacy policy explains what personal information we collect from and about you, how and why we collect, store, use and share such information, your rights in relation to your personal information and how to contact us and supervisory authorities in the event you have a query or complaint about our use of your personal information.
    2. Our privacy policy is available on our website and/or on request by telephoning or by writing to us using the contact details set out in the Order.
    3. We do not collect any special categories of personal data about you (such as details about your race or ethnicity, religious of philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, genetic or biometric data). Nor do we collect any information about criminal convictions or offences.
    4. If you don’t provide us with your personal information when requested and we need to collect it by law, or under the terms of this Agreement, we may not be able to purchase your car. In this case, we may have to cancel the Purchase (and Clause 13 will apply), but we will notify you if this is the case at the time.
  4. Your obligations
    1. You undertake and agree that the following conditions must be satisfied when you enter into this Purchase Agreement and at the time the Purchase is completed:
          (a) the terms of the Order and any other statements and representations made by you are complete and accurate;
          (b) you have the legal and beneficial right to dispose of your car and are able to enter into the Purchase Agreement;
          (c) you have the right, power and authority and have taken all action necessary to execute and deliver and to exercise your rights and perform your obligations under the Purchase Agreement;
          (d) your car bears its proper Vehicle Identification Number (VIN) and registration mark, and it does not have a personalised registration that you wish to retain;
          (e) the odometer reading (mileage) of your car is, to the best of your knowledge, accurate and has not been tampered with;
          (f) you are the sole owner of your car and your car is free of all third-party interests, such as charges or encumbrances, and is not subject to any hire purchase or loan agreement;
          (g) you have been given a reasonable opportunity to remove any personal possessions from your car; and
          (h) we have been given a reasonable opportunity to examine your car and confirm that its condition and location are as stated by you at the time you entered into the Purchase Agreement,
      and you undertake and agree that you will:     (i) co-operate with us in all matters relating to the Purchase;
          (j) in the event that we arrange to collect your car, provide us, our employees, agents, consultants and subcontractors, with access to your premises and other facilities as reasonably required by us in order to collect the car; and
          (k) provide us with such information and materials as we may reasonably require in order to complete the Purchase, and ensure that such information is accurate in all material respects.
    2. If you fail to comply with any of your obligations set out in Clause 4.1:     (a) we will have the right to suspend the Purchase until you remedy your default, and will not be responsible for performing this Agreement to the extent that your default prevents or delays our performance of this Agreement;
          (b) we may terminate the Purchase Agreement with immediate effect by giving written notice to you;
          (c) we will not be liable for any costs or losses incurred by you arising directly or indirectly from such failure; and
          (d) IF YOU ARE A BUSINESS CUSTOMER, you will reimburse us on written demand for any costs or losses sustained or incurred by us arising directly or indirectly from your default.
  5. Purchase
    1. The Purchase will include the purchase of your car by us for the amount set out in the Quote. We may have agreed to collect your car, or alternatively you may have chosen to drop your car off at our premises. You will have selected which of these options shall apply when you accepted the Quote.
    2. The decision as to whether your car is to be kept on the road is at our sole discretion, though you may submit your preferences for how your car is handled when accepting a Quote. If you have requested that your car is treated as an end-of-life vehicle (i.e. that it is not returned to the road) and we accept this request, we may need to amend our initial Quote to reflect this. We will let you know if we do amend the Quote and you will have the opportunity to cancel the contract if you do not wish to proceed with the revised Quote.
    3. We shall use all reasonable endeavours to meet any performance dates specified in the Order, but any such dates shall be estimates only.
    4. We undertake to you that we will carry out the Purchase using reasonable care and skill.
    5. If you do not allow us access to your property to collect your car, or fail to deliver the car to our premises (as set out at Clauses 8 and 9 below, as applicable) and you do not have a good reason for this, we may charge you for the additional costs incurred by us as a result. If, despite our reasonable efforts, we are unable to contact you or re-arrange access to your property or an alternative drop-off date, we may end this Agreement and Clause 13 will apply.
    6. We may need certain information from you so that we can Purchase your car from you. We will contact you to ask for this information. If you do not give us this information within a reasonable time of us asking for it, or if you give us incomplete or incorrect information, we may either end the contract (and Clause 13 will apply) or charge a reasonable sum to cover any extra work that is required as a result. We will not be responsible for any delay or failure to complete the Purchase if this is caused by your not giving us the information we need within a reasonable time of our asking for it.
    7. We may have to suspend the Purchase to:     (a) deal with technical problems or make minor technical changes for example to provide a specified payment method;
          (b) change the manner in which we carry out the Purchase to reflect changes in relevant laws and regulatory requirements; or
          (c) change the manner in which we carry out the Purchase as requested by you or notified by us to you.
    8. We will contact you in advance to tell you we will be suspending the Purchase, unless the problem is urgent or an emergency. You may contact us to end the contract for the Purchase if we suspend it, or tell you we are going to suspend it, in each case for a period of more than 7 days.
  6. Verification
    1. You acknowledge and agree that the Quote is based on the type of car and its location, your answers to the questions about your car’s condition, and, in the case of any unanswered questions, any assumptions that have been made. These details have been confirmed to you alongside your Quote and sent to you by email, where you have provided your email address. It is your responsibility to ensure the information that you provide to us is correct and accurate.
    2. You acknowledge and agree that any inaccuracies or missing information may result in the Quote being withdrawn and the Purchase Agreement being terminated without us incurring any liability to the you and without prejudice to any other right or remedy that we may have.
    3. We may contact you using the contact details you have provided, to verify or request additional information about your car and its condition.
    4. You acknowledge and agree that we may undertake checks using the information you have provided.
    5. We may carry out an inspection of your car to verify that it meets the description and condition that you specified. If you have told us that your car starts and drives, you will need to provide the keys we may need to take a test drive of your car with you.
    6. If, at any point, we become aware of anything that affects the details on which the Quote is based, then the Quote will be void. We may, at our discretion, decide to provide a new Quote, which you will have a reasonable opportunity to accept.
  7. Payment
    1. Any payments in relation to this Purchase Agreement shall be made in pounds sterling (plus VAT if applicable) on the date that your car is delivered or collected (as appropriate), unless we agree with you that any payment is to be made in advance.
    2. We will make payment by bank electronic funds transfer. Please note that in England and Wales section 12 of the Scrap Metal Dealers Act 2013 prohibits the paying of cash for the purchase of cars for scrap metal. In Scotland, the same prohibition is contained in Part 3 (Civic Licensing, Metal Dealers) of the Air Weapon and Licensing Act 2015.
    3. We may at any time, without limiting our other rights or remedies, set off any amount owing to you against any amount payable by us to you.
  8. Drop-off
    Where you have chosen to drop your car off, no appointment is necessary, however you will need to arrive within our normal business hours, as specified in the Order.
  9. Collection
    1. In the event that you have asked us to collect your car this Clause 9 applies.
    2. We will contact you to confirm its exact location and to agree a convenient estimated collection date and time. Please note that the agreed collection date and time is an estimate only. We will use our best efforts to collect your car at the agreed time, however we would advise you not to make any plans in respect of the collection, for example by booking time off from work, as we are unable to guarantee that we will be able to collect your car at the estimated time.
    3. We will not be liable to you for any losses if we fail to collect your car at the agreed time, however we will attempt to rearrange the collection if you wish for us to do so.
    4. You shall ensure that your car is available to be collected at the agreed time of collection and that you are present.
  10. Hand Over
    1. Prior to handing over your car, you agree to remove any personal possessions that it may contain. We do not take any responsibility for returning any personal possessions found in your car. Any items found in your car will be disposed of at our discretion
    2. You hereby irrevocably appoint us to be your agent to store or dispose of any items contained in or fixed to your car not removed by you prior to handing over your car to us; and you must indemnify us in respect of any claim made by a third party in relation to that storage or disposal. We shall not be liable to you by reason of that storage or disposal.
    3. You agree to provide suitable means of identification (if requested by us), of which we may take copies.
    4. When you hand over your car you agree to provide all of the following in your possession (if requested by us):
          (a) all relevant keys (including any locking wheel nut or electronic keys and codes); and
          (b) all relevant documents (such as the registration certificate, service history, MOT certificate and manuals).
  11. Recycling
    If your car is to be recycled (rather than being kept on the road) it will be treated at an authorised treatment facility in accordance with The European Union (End-of-Life Vehicles) Regulations 2014 (as amended) in respect of England and Wales, and in accordance with parallel legislation in Scotland and Northern Ireland.
  12. Paperwork
    1. You acknowledge that it is your responsibility to notify DVLA and you agree to do all that is necessary to complete the DVLA filing requirements.
    2. Where your car is to be recycled, we will apply to DVLA for a certificate of destruction and send a copy to you via email if you have provided your email address. In the event that it is not possible to issue a certificate of destruction, we shall use reasonable endeavours to notify you.
  13. Termination
    THE FOLLOWING CLAUSES 13.1 AND 13.2 APPLY IF YOU ARE A BUSINESS CUSTOMER
    1. Either party may terminate the Purchase Agreement with immediate effect by giving written notice to the other party if:
          (a) the other party commits a material breach of any term of the Purchase Agreement and (if such a breach is remediable) fails to remedy that breach within 14 days of that party being notified in writing to do so;
          (b) the other party takes any step or action in connection with its entering administration, provisional liquidation or any composition or arrangement with its creditors (other than in relation to a solvent restructuring), being wound up (whether voluntarily or by order of the court, unless for the purpose of a solvent restructuring), having a receiver appointed to any of its assets or ceasing to carry on business;
          (c) the other party suspends, or threatens to suspend, or ceases or threatens to cease to carry on all or a substantial part of its business; or
          (d) the other party’s financial position deteriorates to such an extent that in the terminating party’s opinion the other party’s capability to adequately fulfil its obligations under the Purchase Agreement has been placed in jeopardy.
    2. Without limiting our other rights or remedies, we may suspend the Purchase if you become subject to any of the events listed in Clause 13.1(b) to Clause 13.1(d) or if we reasonably believe that you are about to become subject to any of them.
    3. THE FOLLOWING CLAUSES 13.3 TO 13.5 (INCLUSIVE) APPLY IF YOU ARE A CONSUMER
    4. You can end your contract with us for a reason set out at (a) to (de) below the contract will end immediately when you notify us of your wish to end the contract. The reasons are:
          (a) we have told you about an upcoming change regarding the Purchase or these terms which you do not agree to;
          (b) we have told you about an error in the Quote and you do not wish to proceed;
          (c) there is a risk that the Purchase may be significantly delayed because of events outside our control; or
          (d) we have suspended the Purchase for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 7 days.
    5. Our rights to end the contract. We may end the contract at any time by writing to you if:
          (a) you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to complete the Purchase;
          (b) where we have agreed to collect your car, you do not, within a reasonable time, allow us access to your premises to collect the car;
          (c) you fail to perform any of your obligations set out in Clause 4.1 under this agreement or any other the representations set out in that clause are incorrect; or
          (d) we have identified an error in the Quote.
    6. You must compensate us if you break the contract. If we end the contract in the situations set out in Clause 13.4 or otherwise, we may charge you reasonable compensation for the net costs we will incur as a result of your breaking the contract.
  14. Consequences of Termination
    1. On termination of the Purchase Agreement for any reason:
          (a) the rights, remedies, obligations and liabilities of the parties as at expiry or termination shall be unaffected, including the right to claim damages in respect of any breach of the Purchase Agreement which existed at or before the date of termination or expiry; and
          (b) clauses which expressly or by implication survive termination shall continue in full force and effect.
  15. Confidentiality
    THE FOLLOWING CLAUSE 15 APPLIES IF YOU ARE A BUSINESS CUSTOMER
    1. Each party undertakes that it shall not at any time disclose to any person any confidential information concerning the business, affairs, customers, clients or suppliers of the other party, except as permitted by Clause 15.2.
    2. 15.2. Each party may disclose the other party’s confidential information:
          (a) to its employees, officers, representatives, subcontractors or advisers who need to know such information for the purposes of carrying out the party’s obligations under the Purchase Agreement. Each party shall ensure that its employees, officers, representatives, subcontractors or advisers to whom it discloses the other party’s confidential information comply with this Clause 15; and
          (b) as may be required by law, a court of competent jurisdiction or any governmental or regulatory authority.
    3. Neither party shall use the other party’s confidential information for any purpose other than to perform its obligations under the Purchase Agreement.
  16. Our liability
    1. Nothing in this Purchase Agreement shall limit or exclude our liability for:
          (a) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors;
          (b) fraud or fraudulent misrepresentation; or
          (c) any other liability which cannot be limited or excluded by applicable law.
    2. This Clause 16 shall survive termination of the Purchase Agreement.
    3. We do not take any responsibility for returning any personal possessions found in your car. Any items found in your car will be disposed of at our discretion.
    4. THE FOLLOWING CLAUSE 16.4 APPLIES IF YOU ARE A BUSINESS CUSTOMER
    5. Subject to Clause 16.1, we shall not be liable to you, whether in contract, tort (including negligence), for breach of statutory duty, or otherwise, arising under or in connection with the Purchase Agreement for:
          (a) loss of profits;
          (b) loss of sales or business;
          (c) loss of agreements or contracts;
          (d) loss of anticipated savings;
          (e) loss of use or corruption of software, data or information;
          (f) loss of damage to goodwill; and
          (g) any indirect or consequential loss.
      We are not responsible for any loss that you suffer as a result of us failing to collect your car on the estimated collection date (please see Clause 9 for further information).
    6. THE FOLLOWING CLAUSES 16.5 AND 16.6 APPLY IF YOU ARE A CONSUMER
    7. We may be responsible to you for foreseeable loss and damage caused by us, save that such liability will be limited to the sum paid to you in respect of the relevant Order. If we fail to comply with these terms, we may be responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process. Please note that we are not responsible for any loss that you suffer as a result of us failing to collect your car on the estimated collection date (please see Clause 9 for further information).
    8. We are not liable for business losses. We will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  17. Your Liability
    THE FOLLOWING CLAUSE 17 APPLIES IF YOU ARE A BUSINESS CUSTOMER
    1. Nothing in this Purchase Agreement shall limit or exclude your liability for:
          (a) death or personal injury caused by your negligence, or the negligence of your employees, agents or subcontractors;
          (b) fraud or fraudulent misrepresentation; or
          (c) any other liability which cannot be limited or excluded by applicable law.
    2. Subject to Clause 17.1 you shall be liable for all loss, damage or injury (whether direct, indirect or consequential) that we (or our employees, agents or representatives) suffer as a result of your negligent failure or delay in the performance of your obligations under this Purchase Agreement.
    3. If, as a result of your negligence, we incur any loss or expense as a result of any damage to any of our equipment, then we will seek to recover such losses and expenses from you.
  18. General
    1. Events outside of our control. Neither party shall be in breach of this Purchase Agreement nor liable for delay in performing, or failure to perform, any of its obligations under this Purchase Agreement if such delay or failure result from events, circumstances or causes beyond its reasonable control including but not limited to acts of God, flood, drought, earthquake or other natural disaster; epidemic or pandemic; terrorist attack, civil war, civil commotion or riots, war, threat of or preparation for war, armed conflict, imposition of sanctions, collapse of buildings, fire, explosion or accident.
    2. Transferring this Agreement.
          (a) We may at any time transfer, assign, mortgage, charge, subcontract or deal in any other manner with our rights under the Purchase Agreement and may subcontract or delegate in any manner our obligations under the Purchase Agreement to any third party. We shall provide you with any information that you may reasonably require about the proposed transfer or subcontract.
          (b) You shall not, without our prior written consent, assign, transfer, mortgage, charge, subcontract, declare a trust over or deal in any other manner with any or all of your rights or obligations under the Purchase Agreement.
    3. Even if we delay in enforcing this contract, we can still enforce it later. A waiver of any right or remedy is only effective if given in writing and shall not be deemed a waiver of any subsequent breach or default. A delay or failure to exercise, or the single or partial exercise of, any right or remedy shall not:
          (a) waive that or any other right or remedy; or
          (b) prevent or restrict the further exercise of that or any other right or remedy.
    4. If a court finds part of this contract invalid, the rest will continue in force. If any provision or part-provision of the Purchase Agreement is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any modification to or deletion of a provision or part-provision under this clause shall not affect the validity and enforceability of the rest of the Purchase Agreement.
    5. Notices.
          (a) Any notice or other communication given to a party under or in connection with the Purchase Agreement shall be in writing, addressed to that party at its registered office or such other address as that party may have specified to the other party in writing in accordance with this clause, and shall be delivered personally, or sent by pre-paid first class post or other next working day delivery service, commercial courier or email.
          (b) A notice or other communication shall be deemed to have been received: if delivered personally, when left at the address referred to in Clause 18.5(a); if sent by pre-paid first class post or other next working day delivery service, at 9.00 am on the second business day after posting; if delivered by commercial courier, on the date and at the time that the courier’s delivery receipt is signed; or, if sent by email, one business day after transmission, provided no bounce-back email is received.
          (c) The provisions of this clause shall not apply to the service of any proceedings or other documents in any legal action.
    6. Third parties. No one other than a party to the Purchase Agreement shall have any right to enforce any of its terms.
    7. Governing law. The Purchase Agreement, and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with it or its subject matter or formation shall be governed by, and construed in accordance with the law of England and Wales.
    8. Jurisdiction. IF YOU ARE A BUSINESS CUSTOMER, you irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with the Purchase Agreement or its subject matter or formation. IF YOU ARE A CONSUMER and you live in Scotland, you can bring legal proceedings in respect of this Agreement in either the Scottish or the English courts. IF YOU ARE A CONSUMER and you live in Northern Ireland, you can bring legal proceedings in respect of this Agreement in either the Northern Irish or the English courts.