01159 397 500

Auto Solutions – Frequently Asked Questions

We make sure it’s a quick and simple process for you to sell with us. We can take care of all the paperwork and have the money paid quickly and safely, directly into your bank account. We will buy your petrol, diesel or electric, car, motorbike, van or truck.

Call us today on 0115 939 7500 or fill out our form for an up to date price 

Yes, we have our own vehicles that can collect your vehicle safely and quickly at a time that suits you.

All vehicles go through a process that includes depollution (extracting all the fluids, including fuel, oil, air conditioner gas, brake, clutch, and suspension fluids) Once this has been completed our technicians separate recyclable items into categories, such as metals, plastics, rubber, and glass etc. We aim to recycle as much as possible to reduce our impact on the environment.

‘End-of-life’ is an industry term for a vehicle that can no longer be used, these vehicles are ready for decommissioning and recycling.

We will aim to get your car collected as soon as we can. Our collection is always at an agreed time that works for you, which is usually within 1 – 2 days depending on how busy our drivers are.

Yes, once the paperwork for your vehicle has been completed and the DVLA has been notified, should there be any remaining tax, this will be refunded back to you by the DVLA.

We need the following documentation when we arrive so we can identify you as the owner:

  • V5C logbook (We know that these are sometimes mislaid so we can recycle the vehicle without them – please tell us in advance of collection)
  • Official Photo Identification (driving licence or passport)

We do not pay cash, so will require your bank account information so we can transfer the money quickly and safely directly to your account.

We take away the hassle of form filling, as all the required paperwork and documentation will be completed by us on your behalf.

We can send you the Certificate of Destruction if you contact us after the vehicle has been collected.

Our team often deal with vehicles without keys, so this is not a problem. We will need all the relevant paperwork completed prior to the removal of the vehicle, and please be sure to tell us you have no keys when you first contact us.

Yes, your vehicle doesn’t need to be a running and driving car for our team to collect.

This depends on the current market rates for scrap metal prices, you can either call us on 0115 939 7500 or fill out our form for an up to date price 

Once we have provided you with a price, it will be guaranteed for 48 hours. This is due to the constant fluctuation in scrap metal prices.

You can! You will need to put your plate on a retention certificate with the DVLA, prior to scrapping your car.

Once collected, your vehicle will be taken back to our facility, depolluted, and broken down for the recycling of its parts and components

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